Santam Santam is the leading short-term insurer in South Africa with a market share exceeding 20%.
Santam offer clients a wide variety of highly specialised insurance products and
services. Our core business has been the same for 90 years - to take
care of our clients' insurance needs. This is embedded in providing
short-term insurance products and services aimed at specific markets,
as well as using and optimising our broker network as the main delivery
channel.
Santam focuses on the corporate, commercial and personal markets.
Client contact centres in all the main cities make it convenient for
the client and broker to manage their santam insurance affairs. We provide
multiple points of entry, so they can choose if they want to conduct
their business personally, telephonically or electronically via our
website. Santam's extranet allows brokers electronic access to our insurance
support systems.
Santam realises that the brand direction encompasses everything else.
It is central to the retention and growth of the business and the
networks that we build. To create brand relevance and differentiation, Santam's brand was repositioned based on the proposition of prevention is
better than cure. Research has indicated that Santam is already
starting to own the concept of risk management in the hearts and minds
of consumers.
To ensure sustainability, Santam's brand can only be built from the inside
out. Therefore, Santam places a high priority on enabling staff
to support the brand promise through service delivery.
Santam views its broker relationships as one of its core strengths and
continues to promote it as the channel of choice to clients. A number
of projects are underway to, among others, restructure the support to
intermediaries and provide a true competitive advantage, as well as
re-engineering the claims processing functionality to provide a better
service to intermediaries and policyholders.
Santam also has two world-class call centres in Cape Town and
Johannesburg respectively. Highly trained santam consultants assist brokers
and clients with, among other, insurance quotes and policy amendments.
With santam assets totaling more than R17 billion, a countrywide
infrastructure and broker network and more than 650 000 policyholders,
our yellow umbrella is truly covering South Africa. Santam also has
business interests in Zimbabwe, Malawi and Zambia. We hold strategic
investments in various companies in the insurance industry, including
the subsidiary Santam Namibia Ltd.
Vehicles
Optional car insurance cover for vehicles includes:
Specific accessories e.g. sound equipment, mag wheels, tow bars, sunroofs, etc.
Cover for the difference between market value and the hire-purchase amount.
Comprehensive car hire cover.
Cover for damage to tools, spare parts and travel equipment.
You have the option of increasing your excess up to R5 000.
All Risks
Optional car insurance cover for vehicles includes:
Clothing and personal effects.
Cellphones (including mechanical, electrical or electronic breakdown) plus accessories e.g. Bluetooth cover.
Computer equipment (including mechanical, electrical or electronic breakdown). Laptops have a standard R500 excess.
Television sets, video recorders and video cameras.
Personal documents, coins, will, stamp collections, etc.
Personal legal liability
Optional cover, which costs a paltry R3 a month, offers you personal legal liability cover of up to R3 million.
Unlawful use of credit cards, credit vouchers and SIM cards are covered up to R2 000.
Up to R50 000 cover for unlawful arrest.
Personal accident
Santam MultiMotor includes free personal accident cover for
the policyholder of R10 000. (Not available for clients older than 70
years.)
Compensation for the client's death or permanent disablement caused directly by bodily injury due to an accident.
Fantastic benefits for policyholders
Get a comparitive insurance quote from the following companies-
AA Insurance , Auto & General , Budget Insurance , Dial Direct , First For Women
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